Noon - 4:00 pm * Room: Center for Innovation and Discovery, Annenberg Building, 5th floor
Facilitator: Shashi Anand, Associate Dean, Icahn School of Medicine at Mount Sinai

Overview and Defining Leadership in a Team-Based Setting plus Optimize Your Teamwork Style and Approach: DiSC Assessment Tool

1. Understand Leadership in Teams:

   • Define leadership and its significance in team-based settings.

   • Explore different leadership styles and their impact on team dynamics.

2. Optimize Teamwork Style Using DiSC:

   • Complete the DiSC assessment to identify personal teamwork styles.

   • Interpret DiSC results to enhance self-awareness and interpersonal communication.

   • Apply DiSC insights to improve team collaboration and effectiveness.

Noon - 4:00 pm * Room: Center for Innovation and Discovery, Annenberg Building, 5th floor
Facilitator: Frank Irr

1. High-Performing Team Characteristics:

   • Identify the traits and behaviors of high-performing teams.

   • Recognize the stages of team development and strategies to manage each stage.

   2. Effective Team Contribution and Management:

   • Develop skills to contribute effectively to team success.

   • Learn techniques for managing team dynamics and promoting a positive team culture.

Noon - 3:30 pm * Room: Center for Innovation and Discovery, Annenberg Building, 5th floor
Facilitator: Lauren Peccoralo, MD, MPH
Senior Associate Dean of Faculty Well-being and Development
Associate Chief Wellness Officer
Offices of Well-Being and Resilience and Faculty Development
Professor of Medicine, Division of General Internal Medicine
Icahn School of Medicine at Mount Sinai

• Learn methods for giving constructive feedback to team members.

• Practice delivering feedback in a way that promotes growth and maintains team cohesion.

Noon - 1:15 pm * Online session: Zoom Meeting ID will be provided prior to the session

Effective Group Coaching:

1. Understand the role of coaching in team development.

2. Develop skills for facilitating small group coaching sessions.

Stop-Start-Continue Log Review:

1. Utilize the Stop-Start-Continue method for continuous improvement.

2. Reflect on personal and team progress, and set actionable goals for future development.

1:30 - 3:30 pm * Online session continues
Team STEPPS is a comprehensive framework designed to enhance teamwork and communication within healthcare settings. In today's health care environment, the significance of teamwork cannot be overstated. High-performing teams are the cornerstone of efficient patient care, yet numerous barriers exist that can impede team performance. This presentation delves into the essential elements that constitute effective teamwork:

Concepts:
Leadership: The focus shifts to leadership within health care teams, highlighting the differences between designated and situational leadership. We explore the various types of team leaders, providing insight into how leadership dynamics influence patient care and team efficiency.

Communication Skills: Communication is dissected to reveal its foundational role in team dynamics. This segment covers the objectives of communication, standards for effective communication, and strategies for efficient information exchange. We discuss how to ensure understanding and buy-in through both verbal and non-verbal communication, emphasizing the critical nature of effective communication in health care settings.

Conflict Resolution: We navigate through the strategies for managing and resolving conflicts within teams, focusing on the two-challenge rule and the DESC communication model. This part of the presentation is crucial for understanding how to maintain cohesion and ensure patient safety in the face of disagreements or misunderstandings.

Active Listening: The art of active listening is presented through the STATE model, with an emphasis on contrasting statements to enhance clarity and mutual understanding. This section underscores the significance of active listening in fostering effective communication and collaboration within healthcare teams.

Noon - 4:00 pm * Room: Center for Innovation and Discovery, Annenberg Building, 5th floor
Facilitator: Brijen Shah, MD, Icahn School of Medicine at Mount Sinai/Mount Sinai Health System

Understanding Emotional Intelligence:

1. Define emotional intelligence and its components.

2. Assess personal emotional intelligence and identify areas for improvement.

Applying Emotional Intelligence in Teams:

1. Apply emotional intelligence skills to enhance team interactions.

2. Develop strategies for managing emotions in oneself and others to foster a positive team environment.

Noon - 4:00 pm * Room: Center for Innovation and Discovery, Annenberg Building, 5th floor
Facilitator: Brijen Shah, MD, Icahn School of Medicine at Mount Sinai/Mount Sinai Health System

Conflict Resolution Strategies:

1. Identify common sources of conflict in teams.

2. Learn and practice conflict resolution techniques to address and resolve disagreements effectively.

Building a Conflict-Positive Culture:

1. Promote a culture where constructive conflict is encouraged.

2. Develop skills for mediating conflicts and maintaining team harmony.

Noon - 4:00 pm * Room: Center for Innovation and Discovery, Annenberg Building, 5th floor
Facilitator: Jonathan M. Depierro, PhD, Icahn School of Medicine at Mount Sinai

Wellness Strategies:

1. Recognize the importance of personal wellness for professional success.

2. Develop and implement a personal wellness plan to maintain physical and mental health.

Building Resilience:

1. Understand the concept of resilience and its relevance to professional life.

2. Learn strategies to build and maintain resilience in the face of challenges.

Noon - 2:00 pm * Online session: Zoom Meeting ID will be provided prior to the session
TBD

Noon - 2:00 pm * Online session: Zoom Meeting ID will be provided prior to the session

Reflective Coaching Session:

1. Engage in final small group coaching sessions to review progress.

2. Reflect on personal and team growth over the course of the program.

Future Planning and Continuous Improvement:

1. Set goals for continued development beyond the program.

2. Develop a plan for maintaining and building upon the skills and knowledge acquired.